Managing Conflicts Professionally: Flight Attendant Peer-to-Peer Solutions
April 11, 2025 - In the dynamic and close-knit environment of airline crews, occasional conflicts between crewmembers are inevitable. Whether it’s a miscommunication, a clash in work style, or a moment of stress inflaming a small issue, it’s important to remember that there are other options other than elevating a disagreement to management.
In fact, resolving conflict peer-to-peer can be one of the most effective and empowering approaches to maintaining a positive work environment.
Your AFA EAP and Professional Standards Committee has tips on how to manage conflicts professionally without getting management involved. Check them out here.
