FAA Adopts Stricter Unruly Passenger Policy

FAA Adopts Stricter Unruly Passenger Policy

January 13, 2021 — "First strike and you're out," said AFA International President Sara Nelson.

"We applaud FAA Administrator Dickson for taking this clear stand for our safety and security. This will help serve as a deterrent to unruly passengers who had been bucking the rules of aviation safety. We continue to work with our airlines, the FAA, the TSA and law enforcement to keep our skies safe."  

Remember, this is a new kind of threat in the air. We should work harder to keep problems on the ground. Ensure strict mask compliance before pushback. Work as one crew, communicate, and take your concerns to the flight deck and supervisors. Carry this communication with you as backup. You have the right and duty to assert concern for your safety and that of the passengers in our care. If anyone is in need of AFA EAP assistance, please call 800-424-2406.

FAA PRESS RELEASE

WASHINGTON (Jan. 13) – FAA Administrator Steve Dickson today signed an order (PDF) directing a stricter legal enforcement policy against unruly airline passengers in the wake of recent, troubling incidents.

The FAA has seen a disturbing increase in incidents where airline passengers have disrupted flights with threatening or violent behavior. These incidents have stemmed both from passengers’ refusals to wear masks and from recent violence at the U.S. Capitol.

“Flying is the safest mode of transportation and I signed this order to keep it that way,” Administrator Dickson said.

Historically, the agency has addressed unruly-passenger incidents using a variety of methods ranging from warnings and counseling to civil penalties. Effective immediately, however, the FAA will not address these cases with warnings or counseling. The agency will pursue legal enforcement action against any passenger who assaults, threatens, intimidates, or interferes with airline crew members. This policy will be in effect through March 30, 2021.

Passengers who interfere with, physically assault, or threaten to physically assault aircraft crew or anyone else on an aircraft face stiff penalties, including fines of up to $35,000 and imprisonment. This dangerous behavior can distract, disrupt, and threaten crewmembers’ safety functions.

The FAA has initiated more than 1,300 enforcement actions against unruly passengers during the past 10 years, including recent cases for allegedly interfering with and assaulting flight attendants who instructed them to wear masks.

While the FAA does not have regulatory authority over aviation security or no-fly lists, the agency works closely with federal law enforcement and national security partners on any reported security threats that may impact aviation safety.

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