Welcome to the AFA-CWA Membership Services Department
The AFA Membership Services Department provides the logistical foundation and starting point for the range of services that AFA provides to its members. Membership Services staff process all membership applications and dues; maintain the membership database including leaves, attrition reports, and status updates from airlines; administer balloting in all regular and special officer elections, contract ratification and strike votes; and handle various duties related to the annual AFA Board of Directors.
The ability of AFA Membership Services to evolve with changing technologies and the evolving needs of our union creates continual efficiencies that benefit all of the work that we do.
We are available Monday through Friday from 9am to 5pm ET. The office is closed for all major holidays.
August 6, 2021 - There has been a major disruption to CWA hardware phone lines, and this has interrupted use of contact numbers for AFA-CWA Headquarters. We have created a new phone number to get in contact with AFA EAP, Membership, and Safety. Please save the following number.
844-232-2228
Ext. 1 - EAP
Ext. 2 - Ballot Helpline
Ext. 3 - Dues and Account information
Ext. 4 - Aircraft Accident Reporting
The information on these pages is designed to assist the AFA Member in regard to their AFA-CWA Membership including: